Tuesday, August 16, 2005
Saving the Keyboarding Class!
All was going well in my Keyboarding class today until...
My students were excited to begin typing after several days of reviewing class procedures and the "Introduction to Keyboarding" lesson. However, when they attempted to open Mavis 16, (running Tiger on an eMac), they received the error "Could not create file for system settings HD:Users:Shared:The Learning Company:Mavis Beacon Teaches Typing 16:System.mys" and the program would not run. Not to worry, we moved on with more review and I remembered having the same issues with last year's eMac image and the Sharing permissions required to run Mavis 16.
Relief was not to be had during lunch, though. The permissions were already set correctly in the GUI "Get information" interface. I took a deep breath, crossed my fingers and called Tech Support at Riverdeep and the wonderful tech "Chad" pointed me to the help file on the Riverdeep website. He said it would be straight-forward to fix, but to call him back if it did not work. After attempting to correct the permissions as sudo in the terminal, the program still did not run, so I called him back. Thankfully, he was not worried. We had to add a few more steps but it would work:
My students were excited to begin typing after several days of reviewing class procedures and the "Introduction to Keyboarding" lesson. However, when they attempted to open Mavis 16, (running Tiger on an eMac), they received the error "Could not create file for system settings HD:Users:Shared:The Learning Company:Mavis Beacon Teaches Typing 16:System.mys" and the program would not run. Not to worry, we moved on with more review and I remembered having the same issues with last year's eMac image and the Sharing permissions required to run Mavis 16.
Relief was not to be had during lunch, though. The permissions were already set correctly in the GUI "Get information" interface. I took a deep breath, crossed my fingers and called Tech Support at Riverdeep and the wonderful tech "Chad" pointed me to the help file on the Riverdeep website. He said it would be straight-forward to fix, but to call him back if it did not work. After attempting to correct the permissions as sudo in the terminal, the program still did not run, so I called him back. Thankfully, he was not worried. We had to add a few more steps but it would work:
- Delete the .msy file in Users:Shared:The Learning Company:Mavis Beacon Teaches Typing 16
- Open Mavis to create a new .msy file in the Shared folder
- Open terminal and type the sudo command to fix the permissions as found in Technical Note 41563
- Modify the command by navigating to the Shared MB Teaches Typing 16 folder and dragging it into the terminal window in place of the /Users section of the command to make sure the path is correct
- Continue following the directions of Technical Note 41563
# posted by Stacy @ 4:11 PM 
